SourceDOTcom Pvt Ltd.Thank you for using MedsKey Mobile App. We strive to provide an excellent user experience and value your satisfaction. Please review our refund and cancellation policy carefully.
Users can cancel their subscription or service within 1 day of purchase without incurring any cancellation charges.
After the initial 1 day, users may cancel their subscription at any time, but no refunds will be provided for the remaining subscription period.
To cancel a subscription, users can contact our customer support team at helpdesk@sourceinfosys.com
We offer refunds in certain circumstances, such as:
Refund requests must be submitted within 5 days of the issue occurring.
Refunds will be issued to the original payment method used for the purchase.
Refunds may not be provided for:
To request a refund, users must provide detailed information about the issue and contact our customer support team.
In rare cases where we decide to discontinue the service or remove certain features, users will be notified in advance.
Users with active subscriptions will be provided with options, such as transferring to a similar service or receiving a prorated refund for the remaining subscription period.
We reserve the right to modify subscription plans, pricing, or features at any time. Users will be notified of any changes in advance.
Users can choose to continue with the modified subscription plan or cancel their subscription if they do not agree with the changes.
If you have any questions or concerns regarding our refund and cancellation policy, please contact our customer support team for assistance.
By using MedsKey Mobile App, you agree to comply with the terms outlined in this refund and cancellation policy. We may update or modify this policy periodically, and it is your responsibility to review the policy for any changes.
MedsKey
helpdesk@sourceinfosys.com
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